HVAC - Heating, Ventilation and Air Conditioning - creates an atmosphere of comfort. You shouldn't have to think much about it. With Alek Air, you won't. Our technicians ensure your equipment maintains the ideal indoor environment.
Alek Air Promise to You
We promise to provide our customers with free estimates, prompt and professional technicians, and service that makes you completely happy.
Benefits of Hiring a NATE Certified Tech
Alek Air is certified by North American Technician Excellence, Inc. (NATE). NATE was founded in 1997 and represents America's gold standard for certification in the Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) industry. NATE is the only technician certification organization governed, owned, operated, developed, and supported by the HVACR industry. All Alek Air technicians are NATE certified, ensuring we provide you with the best quality service for all your HVAC needs.
Hiring and Training
You won't get quality work without quality people. We recruit only highly skilled employees at Alek Air. Then we rigorously screen the applicants' background, verify previous employment, test their skills, and confirm any certification and licenses. On paper, those would make the best employees. But we aren't satisfied yet. We take an even closer look. We search for the rare applicants who share our keen eye for details. If they're not as persnickety as we are, we aren't interested. It sounds like a lot of hassle, but we stake our reputation on quality work. Our trainers thoroughly instruct new employees in our procedures to ensure consistency in quality among all our projects. Our experience in replacing outdated HVAC equipment with modern, efficient HVAC equipment ensures even the oldest units pose no problem for our crew. Trust us; over our 25-plus years of experience, we've seen everything! We also provide employees with continuing education so they are up-to-date on building codes, new equipment, and more advanced techniques. If it's an Alek Air project, you know it's done right. You can count on us to find and keep the best people. And to keep them on the cutting edge of HVAC.
Product and Supplier Selection
A project completed with shoddy materials just won't do. Why bother at all, unless the equipment will last? At Alek Air, we partner with top suppliers to provide our clients with a wide array of premium products. Because we have such a large selection, we can find just the right supplies for the job. We select only suppliers of the very best quality goods. We nitpick every single choice to make sure it perfectly suits your project's need. There's no one-size-fits all as far as we're concerned. Each project represents a unique opportunity to perform custom work. Your project is as important to us as it is to you. That's why our attention to detail includes choosing the ideal suppliers and products. Planning done well means a project done right. Our planning and estimation involves the closest scrutiny to the most minute details. Guesswork has no place in our projects. We analyze every aspect of each project to ensure that we meet our clients' needs. As we work on projects, we continue our careful attention to each detail to ensure you're thrilled with the results. Our employees take pride in completing quality work. And that only happens because we use top-quality products and pay careful attention to each step along the way.
Customer Care and Service
When you call Alek Air, you will feel like our only customer and our friend. We're part of your community and work hard to earn the respect of our neighbors, whether they're next door or miles away. Our employees value your time. You shouldn't have to wait around for hours for workers to show up and with Alek Air, you won't. Our prompt employees arrive when on time to not throw off your schedule. We also respect your property. Alek Air is bonded and insured. Our employees treat your home or business as carefully as they would their own, from the first day on the project to the final site clean-up. Having work done on your home or business can cause commotion, but at Alek Air, we try to minimize disruptions. Just ask any of our satisfied customers who depend upon us for all their HVAC and ducting needs. They come back to us because of our attention to detail in hiring, training, sourcing materials and completing jobs right.